亚马逊外观专利侵权如何申诉,亚马逊专利侵权申诉模板,经营亚马逊的商家2023年还好吗? 随着短视频带货、直播电商TIKTOK的兴起,对传统电商的打压是非常明显,不仅如此,蕞近这些年,亚马逊专利侵权的问题也不断的发生,不少卖家都收到过由亚马逊官方寄过来的邮件,写着关于“专利侵权”的问题,那当我们收到平台发送的侵权通知时,我们要如何申诉呢?希望以下亚马逊专利侵权申诉模板,亚马逊专利侵权如何申诉等内容会对大家有所帮助!
亚马逊专利侵权如何申诉? 当我们面临被投诉专利侵权时,其实也不必惊慌,我们可以通过以下方法进行申诉:
(1)判断自己是否真的有存在违规行为,如果侵权属实,可以先下架违规的产品,再和投诉方协商看看。
(2)协商不成,我们就可以找平台申诉了,申诉的方式是通过向平台发送申诉邮件,其内容要可以先感谢平台的支持和关心,针对侵权行为向平台道歉,表明自己现在已经对违规产品进行了处理,以及自己之后的一些调整和改进。蕞后可以请求亚马逊平台给自己一次改正的机会。
(3)申诉邮件发送后,等待亚马逊的处理结果。
亚马逊专利如果侵权了的话,一定要想办法去挽救,像这种侵权是在各大电商平台都不允许的,相关的处罚也是非常的严重,所以大家一定要在运营店铺过程中格外注意哦!
二、亚马逊外观专利侵权申诉,亚马逊知识产权侵权申诉
亚马逊外观专利侵权申诉,亚马逊知识产权侵权申诉? 被投诉侵权肯定不是平白无故,要么无意识的侵权,要么就是故意的行为,那遇到专利或者其他知识产权侵权投诉时,我们可以根据以下几个方面来进行申诉,看要如何操作!
第一步:道歉 承认过失表明诚意。 如果你认为错不在你,可以常规寒暄,表面写此邮件的原因及目的。
第二步:将问题逐条清楚列出分析,确认在哪些方面有问题
第三步:给出行动计划,依照问题顺序提出改进方式,针对每个问题给出几个改正和预防措施,比如物流被人投诉慢或者丢件多就改成FBA发货方式。
第四步:以加强语气强调改进的决心
第五步:表达想要收到回信的迫切
三、亚马逊专利侵权申诉模板
亚马逊专利侵权申诉时,可以参考这个亚马逊专利侵权申诉模板,发送给亚马逊平台copyright@amazon .com这个邮箱。如果确认没有侵权的行为时,可以不用参考以下内容申诉。
Dear amazon seller performance team
Thank you very much for giving me a chance to appeal the removal of our Amazon selling privileges . because we infringe intellectual property rights. We immediately check the listings.
Our selling privileges has been removed by Amazon on XXXXX(日期), for some of our listings violated related Amazon policies,especially infringed intellectual property rights.
First we apologize for our wrong behaviour,,we are lacking of the rules and policies when sell on your platform. Secondly, as the items of Amazon seller performance stated, we did not know this product has its own brand, to this point we acknowledge it is our fault, We will carefully read related Amazon policies before we build new listings, and we will not sell any products that infringe other intellectual property right.
We had removed the listings and promise we won't sell it again on Amazon. Would you offer the owner's contact information ? I want to do a apologize to him for my ignorance and sorry for the damage to other's benefit . Would you please consider the account seller rating and customers feedback to us? We provided customer both good products and excellent customer service. We never got a claim or negative feedback. Hope Amazon can look through to it.
If you can give us a chance, we will do as follows:
1. We will read all the policies and rules of sales on the learning platform again.
2. We will check the key points related to the product description mentioned above. If we find any products or listings that infringe intellectual property rights, we will destroy these products or delete these listings.
3. If any customer feedback is unsatisfactory or complains about the product, we promise to help customers solve the problem within 12 hours and provide customers with the best shopping experience, please trust me.
4.If there are any sales problems, we will seek help from Amazon as soon as possible instead of blindly selling to avoid violating Amazon rules again.
We are new seller on Amazon, but we hope we can have chance to provide selling service on Amazon, we will do our best to be a good faith seller.
We hope Amazon can give me a chance again. If there’s any other information you need, please feel free to contact us.
Look forward to your reply soon.
Sincerely,
XXX (署名)
On behalf of XXXX(店铺名)
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